What our Customers say...
This is my second time using SERVPRO for work - first from water damage from an upstairs unit and now from a fire next door. Sherwood and his team did an amazing job on my condo. They were in my home within 24 hours after the fire and began work immediately. They communicate every step of the way with my insurance company and kept me informed of all progress on the job. Sherwood goes above and beyond every time!
Called for an appointment on Jan 31,2018 to check on possible mold under the house after a drain leak. They called back and responded the next day. Mike did the full check out and gave us great news that we did not have any mold. I would highly recommend them. Very professional.
Michael from SERVPRO is now our "Go to Guy" whenever we have water damage. We've used him twice and is he a sight for sore eyes! Talk about panic when your floor is flooded and you have no idea where the water is coming from. Call Michael and he'll return your phone calls promptly, and show up on time as scheduled. He's trustworthy and knowledgeable, helps get you through the insurance process, and even gave us a referral for a "leak detective" who was equally honest, reliable, and experienced. As soon as the leak was fixed, Michael sent Francisco to start the drying process. He was careful, neat, and explained everything that needed to be done. They're a great professional team of super nice guys, who are easy to work with, and we highly recommend them!
We can't say enough good things about this company. They came to our house in Ventura after the Thomas Fire to clean and get rid of the smoke smell. They did everything that they promised and even more. We made all of the initial arrangements with Mike but we also met the owner, Glenn. Their crew was polite and really worked hard on our house. I've never seen glass so clean. Everything sparkles... Thank you SERVPRO of North Pomona!!
Richard from SERVPRO is the best! He was extremely professional he explained everything to my husband and myself and was extremely thorough . No matter how many times my husband and I asked the same questions he was always glad to answer and made sure that we were both comfortable with the entire process. He took away our worries and made our experience the best considering our dilemma .Richard gets 100 star rating!
Needless to say we will always use Richard from SERVPRO .
"The team at SERVPRO was very fast and accommodating to our needs. We had an after hours water issue and they were able to assemble an extraction and cleaning crew very quickly. Mike and Danny were awesome with their communication and keeping us updated on what needed to happen. We appreciate their efforts in minimizing the effects on our residents, quick clean-up, and follow through. Thanks SERVPRO!"
Director of Housing Operations
SERVPRO was easy to contact and came quickly. Overall I am extremely satisfied with their services. All were polite and professional.
Awesome work and fast service. I was very satisfied in how their work turned out.
I appreciate their service and prompt response.
All team members were helpful and polite.
Professional and knowledgeable of their craft.
The team was respectful and understanding after a fire damaged our home. I was impressed with their professionalism and response.
Heavy winds caused damage to our roof and SERVPRO responded quickly and worked efficiently.
Very impressive and professional team.
SERVPRO was professional and respectful. Our family appreciated the level of service they delivered.
We experienced flooding during a holiday party and their team was quick to respond and helpful during the whole process. They quickly came and took care of the dame our front room endured.
We appreciated the constant contact and updates along the way. I would highly recommend their services.
They have been great about everything. I'm very satisfied with them and their work.
Mike was very thorough and professional. Take pride to do the right things to help the customer.
Ted was awesome made me feel better in this time of my loss :). Awesome work, greatly appreciated.